Kendra Scott Returns Portal

Return Your Item in 4 Easy Steps:

1

Enter Your Name, Address, Contact Information and Order ID in the fields provided.

2

Click on the "Email Return Label" button to generate your pre-paid return shipping label.

3

Print the label and affix to the outside of your package. Include a copy of your invoice or return form from Customer Service.
Return Form

4

Drop the package off at your nearest return carrier location. Please allow up to 15 business days from delivery for processing.

Lab Grown Diamond products that originally arrived with IGI certifications may not be returned without the original certification(s) provided. Any returns without original certification(s) are subject to a $20.00 re-print fee per certificate and refund is held until Kendra Scott receives the product and re-printed certificates.

Customer Service

Monday – Friday 8am – 5pm CT

Saturday – Sunday 12pm – 5pm CT

866-677-7023

service@kendrascott.com

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Create Your Return Label