Bolt Frequently Asked Questions

Please see below for answers to frequently asked questions.

What is Bolt?

Bolt is our checkout partner that helps us offer a faster, secure shopping experience. Once you create a Bolt account, you’ll unlock access to One-Click Checkout and easier login.

How do I create an account?

While adding your shipping and billing info, you’ll see a checked box that indicates your information’s been saved. Bolt will send a verification code to your phone or email to verify your info.

  • The next time you check out, you won’t need a password or to fill out any fields, allowing you to finish the purchase in seconds.
I already have an online account. What's changing with Bolt?

  • Fast & secure One-Click Checkout
  • A simpler login experience through text verification. No more pesky passwords needed.
  • Encrypted account protection so you can shop with peace of mind 
  • One account used across the Bolt Network, so you can shop seamlessly across hundreds of brands
How can I check out using my Bolt Account?

When you’re ready to check out, all you’ll need to do is enter your email address. Bolt will automatically recognize your email, and prompt you to enter the verification code sent to your phone or email. This code allows us to offer a secure, One-Click Checkout experience.

Can I still check out as a guest?

Yes! Guest checkout is always available. You do not need an account to check out, simply click “continue as guest” during checkout.

How is my data kept secure?

Shoppers’ trust and safety are important to us. By creating an account, Bolt ensures that shoppers’ personal details are secure. Learn more about how Bolt provides shopping with peace of mind.

How do I manage my Bolt account?

Visit Bolt’s site directly here: Bolt | For Shoppers

Manage your account directly from the Bolt Shopper Dashboard. Login to your account then go to the “Account Settings”.

If you’re interested in deleting your account then select “Delete Account”.