Kendra Scott x LoveShackFancy
Pre-orders have now closed.
All in the Details
Created by female-founders Kendra Scott and Rebecca Hessel Cohen, this collaboration delights in soft details and feminine flourishes, with hand-illustrated floral motifs, vintage-inspired patterns, and gold-plated bow adornments.
Pre-order FAQs
When does pre-order begin?
The pre-order for our Kendra Scott X LoveShackFancy collection will be on April 24th from 9am - 9pm CST, while supplies last, online only. Limited quantities available per customer.
When will my pre-ordered items ship?
We are so excited for you to get your exclusive sparkle! Your items will ship in August 2024. We will have a more specific date as we get closer and we will update you via email once your items are on the way!
I am seeing multiple authorizations for my pre-order, why is this happening?
When you place your pre-order, we need to make sure you have funds available for your purchase. As part of this process, your card provider will temporarily hold the amount needed to pay for your pre-order. This temporary hold of funds is called a payment authorization. This will likely appear as a ‘processing’ or ‘pending’ payment on your account, but it isn’t an actual charge. You will only be charged once your order is shipped. If we’re unable to authorize your card or the funds are no longer available in your account at this time, we’ll send you an email asking you to call us.
Can I change the quantity or add items to my pre-order since it has not shipped?
Unfortunately, no. You cannot change the quantity or add more items to your pre-order once the pre-order is placed.
My credit card will expire before or during August 2024, will my order be cancelled?
We kindly ask that you use a payment method that does not have an expiration date prior to August 2024. If this does occur, someone from our Customer Care team will contact you in August on next steps.
I would like to use a different payment type, can I update this?
We are not able to change any payment types on your pre-order, once it is placed. Pre-orders cannot be placed with PayPal, Affirm, AfterPay, CashApp or ApplePay payment methods.
Is there any way to expedite my pre-order?
No, we will not have any capabilities to change the ship method or expedite your order.
Can I cancel my pre-order?
Normally we would not be able to cancel once an order is placed, but we will have the capability to cancel before the items arrive to our warehouse. Please chat or email our Customer Care team to process your cancellation. Please note that once your pre-order is cancelled, we will not be able to place a new order or reinstate it.
Can I change the address of my pre-order?
We are not able to change any addresses to your pre-order at this time.
Can I call my local store to place a pre-order online for me?
Due to limited availability, we are not accepting phone orders via our retail locations.