No need to spell it out...The Letter Z Pendant Necklace in Gold is sure to be a new favorite. Featuring your initial, or your bestie's, or your crush's (we won't tell), wear a personalized reminder designed with our signature etched detail.
Metal
14k Yellow Gold Over Brass
Size
19" chain, 0.53"L X 0.61"W pendant
Closure
Lobster clasp with single adjustable sliding bead
Please note: Due to the one-of-a-kind nature of the medium, exact colors and patterns may vary slightly from the image shown.
Rated 2 out of
5
by
Riley from
Extremely frustrated.
I originally purchased this necklace about a month ago, when it arrived it came broken( looked like the chain was never attached to the letter) after this I reached out to customer service and they were very nice and sent me a replacement‚ well 3 weeks later it breaks. Again. So I figured I would reach out to customer service again expecting they would be helpful, No. they tell me that they can't send me a replacement because they already sent me one. I would be understanding of this rule if it had broken after wear with my first purchase but it didn't it arrived broken. And the second broke after 2-3 weeks. Very disappointed, especially after how much i spent.
Date published: 2024-02-07
Rated 1 out of
5
by
SLWS from
Never Received
I'm giving this a one due to it was ordered during a time when a good discount was available. Two items were ordered and one was delivered. This one on the other hand was never sent. I have sent emails, I have called the store (and they don't have the authority to help) lts not like this item was out of stock. It was just never sent and then when I ask the status I get nothing. I revived a email to review the item and at that time I said it was not sent. Still no response for kendra staff. This is not about how much I like or dislike the item. This is about horrible customer service.
Date published: 2021-12-17
Rated 2 out of
5
by
Anonymous from
Bad Quality
I purchased the "K" necklace for my granddaughter as a gift. She wore it a couple of times and it broke. I contacted CS and then proceeded to send it back per their instructions. They were great, a new replacement necklace was sent out. After wearing the replacement a couple of times that one broke as well. So disappointing , she loves the necklace but after 2 necklaces, I have to say this style/design is defective .
You would not expect this to happen on a piece of jewelry that costs $65.00.
Now what, customer service, please contact me. Thank you.
Date published: 2023-06-13
Rated 2 out of
5
by
Anonymous from
Broken!
My daughter loves the look of this necklace but as soon as she pulled it out of the bag, the end clasp fell off. I originally ordered online but went to my local store for help and they replaced it. The same piece broke immediately when we pulled it out of the bag. I returned to the store and they said they wouldn't replace it again and could only offer 50% another necklace. Ridiculous for the cost of this necklace. I asked if this had happened to other people and they said no, but I see that it is very common based on these reviews.
Date published: 2023-02-05
Rated 2 out of
5
by
Tracee H. from
Beautiful necklace, defective clasp
We bought the A necklace for my daughters birthday this past December and she absolutely loved it. But the clasp broke a month later and it fell off her neck in the house and we found it. Customer service was amazing and replaced it for her for free. Sadly, the clasp broke again but this time she wasn't home when it happened, so we can't find it. She's really bummed. I'm contemplating buying her a new one, but it's hard to spend the money when I know chances are it's going to break again soon. Such a bummer!
Date published: 2023-06-27
Rated 1 out of
5
by
Amber D. from
Broke
I bought this necklace for my daughter birthday. I took it out of the package and the Kendra Scott symbol fell off. I contacted Kendra Scott right away and they replaced it. Had the new necklace not even two months, and it actually broke making it not wearable. We contacted Kendra Scott again and they said you only get one replacement. The amount of money you pay for the necklace, it was very disappointing. My daughter has many Kendra Scott necklaces and this is the only one we've been disappointed with.
Date published: 2024-03-01
Rated 1 out of
5
by
Shyron J. from
Didn't Last...
I wore my birthday necklace out of the house as usual but this time I did not return home with it. I felt really bad about no longer having it and was upset because I really liked the gift.
So I came online to reorder the necklace but after reading the reviews I am convinced that the necklace broke. Thankfully I read the reviews and I no longer am interested in purchasing a new one. I received the necklace this year for my birthday in April. So the necklace broke within a month.
Date published: 2023-05-10
Rated 1 out of
5
by
Courtney from
What a disappointment‚
Bought this necklace for my 16 year old daughter. It's adorable, but as others have mentioned, the clasp is junk. First one broke within a week. Returned it and received a replacement maybe 2-3 weeks ago. The new one broke while my daughter was wearing it. Thankfully, she has almost the entire necklace, but couldn't find the clasp in the area it fell off. Sad that they continue to sell an item that has known defects. Won't be throwing my money away on more one-time-use items.
Date published: 2023-10-14