Privacy Policy

Kendra Scott, LLC

Last Revision: October 6, 2016

Introduction

Kendra Scott, LLC (“Kendra Scott”) values its customers and respects their privacy. This Privacy Policy describes the types of information that we collect about you when you visit our website, www.kendrascott.com, as well as how we may use, share, and disclose that information. Your use of the website signifies your assent to this Privacy Policy.

Information We Collect

Information You Provide

Kendra Scott collects information from you when you choose to provide it to us, such as when you make a purchase, create an account, sign up for our email list, provide a product review or rating, or otherwise contact us (including through the website’s live chat feature). As described in more detail below, the information we collect may include your name, billing and shipping address(es), email address, payment card information, phone number, birthdate, account user name and password, and product rating or review.

-Make a Purchase: Through the website, you will be able to purchase Kendra Scott products. We will ask for your name, billing and shipping address(es), telephone number, email address, and payment card information in order to process and confirm your order, and ship your item(s) to you.

-Create an Account: Through the website, you may create a personal shipping account with Kendra Scott, which can make the shipping process faster and easier. Kendra Scott will store the following information in your account, should you choose to provide it to us: your name, billing and shipping address(es), email address, phone number, and birthdate. To establish an account, you will need to create a user name and a password that will allow access the account, where you can add, delete, or change the information you have provided. If you elect to use a public computer to access your account, please remember to log out at the conclusion of your session.

-Email List: Through the website, you may add your email address to the Kendra Scott email list. Kendra Scott will never share your email address with, or sell your email address to, an unaffiliated third party. You may opt out of receiving marketing emails from Kendra Scott at any time by selecting the “unsubscribe” option within the email or contacting us at service@kendrascott.com

-Ratings and Reviews: Through the website, you may provide a public rating or review of a product you purchased. You are required to provide your email address when you provide a public rating or review. Please remember that any information you may disclose in these public areas of the website becomes public information. As a result, please exercise caution when disclosing personal information in these public areas.

-Customer Service: If you engage with our Customer Service center through the website’s live chat feature, you may be asked for information such as your name, email address, billing and shipping address(es), telephone number, and order number (if you have made a purchase). We use this information to assist you and address your needs.

Information Automatically Collected

We may use cookies, pixel tags, or other technologies to collect certain information when you use this website or interact with our emails and online advertisements. For example, we may automatically collect statistical information such as your IP address, operating system, browser type, and other technical information about your computer.

We also may collect information about your use of the website, including the identity of the website that referred you to our website; the pages you view; the features you use; the links you click; the date and time you access the website; whether you receive, open, forward, or click-through emails and advertisements; and other usage data.

We also work with business partners (“Service Providers”) that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

Cookies: Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and used to collect information about your activities on the website. These cookies provide statistical data that helps us to improve our website and deliver better and more customized services.

Pixel Tags: Pixel tags are tiny graphic images on that help us analyze customer online behavior and measure the effectiveness of our website and advertising.

Tracking Options and California Do Not Track Disclosures.

You have the ability to set your browser to limit the tracking described above, or to refuse cookies, as well as to remove cookies from your hard drive, but by doing so, you may not be able to take full advantage of all of our offerings. Check the “Help” menu of your browser or operating system to learn how to change your tracking settings or cookie preferences. To learn more about the use of cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain Service Providers, please click here. On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising. Note that our systems may not recognize Do Not Track headers or requests from some or all browsers.

Combination of Information

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect, to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

Information Use

We may use the information we collect from and about you for various purposes, such as to:

-Provide services and communicate with website visitors

-Process transactions

-Improve our website and customer shopping experience

-Send communications about our products, services, and promotions

-Respond to your inquiries

-Contact you when necessary

-Prevent and detect fraud and abuse

-As described to you at the point of collection

Information Disclosure

We may disclose the information we collect from and about you (1) to our Service Providers, if the disclosure will enable them to perform a business, professional, or technical support function for us; (2) as necessary if we believe that there has been a violation of our rights or the rights of any third party; (3) to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) as described to you at the point of collection. We do not sell the information we collect to any non-affiliated third parties.

Kendra Scott may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use the information provided through the website in a manner that is consistent with this Privacy Policy.

Service Providers

We may contract with third parties to perform functions related to the website (“Service Providers”). Service Providers will have access to the information collected as necessary to perform their business functions for Kendra Scott, some of which are described in this Policy, but may not use or share that information for purposes outside the scope of those business functions.

Our Commitment to Data Security

Kendra Scott goes to great lengths to keep financial information private and safe. We take certain physical, electronic, and administrative steps to maintain the security and accuracy of the information we collect from and about website visitors and users.

While we will use every reasonable means to help ensure the security and integrity of our network and systems, we cannot guarantee our security measures.

Our Commitment to Children's Privacy

Protecting children’s privacy is important to us. We do not direct the website to, nor do we knowingly, collect any information from children under the age of thirteen (13).

How To Contact Us

If you have any questions about this Privacy Policy or the practices described above, please contact us at service@kendrascott.com.

Revisions To This Policy

We reserve the right to revise this Privacy Policy at any time. When we do, , we will post any changes on this website. You can tell if the Policy has changed by checking the “Last Revision” date that appears at the top of the Policy. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

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