We’re Klarna—born in Sweden and proud to set a new standard for how people shop and pay across the world. Join more than 114m consumers and over 850k merchants who choose Klarna for smarter shopping. Enjoy flexible payment options and shop securely thanks to advanced encryption and 24/7 fraud monitoring. From inspiration to purchase, our mission is to elevate your shopping experience and help you get more out of your money.

To be eligible to use the Klarna Shopping Service you must: Be a resident of the United States or its territories, be at least eighteen years old or of legal age in your state of residence, have a valid card/bank account, have full legal capacity to enter into a contract, accurately provide your true and correct personal details, and be able to receive security verification codes via text message.

In some cases, you may be able to reschedule your payment. This can be done through the Klarna app or by contacting Klarna customer support. Options may depend on your payment plan and account status.

You can view your payment schedule anytime through the Klarna app or website. Your account shows orders, due dates, and amounts, so you can stay on top of your payments.

Please follow Klarna’s return instructions in order to receive support and get your payment paused. If you report a return, Klarna Buyer Protection promises to hold your payment for 21 days. These 21 days are to ensure that the store has enough time to process your return.

Klarna offers buyer protection to help you if you have a problem with a purchase. For more information visit the Buyer Protection Policy here.