Terms and Conditions

ENJOY FREE GROUND SHIPPING THROUGH VALENTINE'S DAY 2/14/12 - NO MINIMUMS!

Our "Free Ground Shipping" promotion applies to orders shipped within the continental US only. This offer excludes orders shipped internationally, as well as to APO/FPO, Alaska, Hawaii, and US territories. **This offer is applicable to only one destination per order.

SHIPPING INFORMATION

Orders placed Monday through Friday (excluding holidays) before 12:00 PM CST will be processed and shipped on the same day once credit card authorization and verification have been obtained. Orders placed after 12:00 PM CST will be processed and shipped the following business day pending credit card authorization, verification and availability. Orders placed on Saturdays and Sundays will be processed the following Monday. All customers will receive a confirmation email with tracking information when the order has shipped.

All orders are shipped via United Postal Service (please note that UPS does not ship to P.O. Boxes) We offer the following shipping methods:

•Ground (will arrive in 3-5 business days)

•Two-Day (will arrive in 2 business days)

•Overnight (will arrive the following business day)

RETURN POLICY

Kendra Scott Design, Inc. is now offering FREE RETURN SHIPPING (within the continental US only). A pre-paid, pre-addressed shipping label will be provided with every order purchased on the website. Any unworn merchandise you would like to return for a full refund must be sent back to Kendra Scott Design, Inc. within 10 business days of receipt of product. Items are eligible for an exchange for up to 30 days after the receipt of product. All merchandise sold on the website is eligible for return or exchange including Color Bar items.

All returned packages must include the securely packaged merchandise, the original invoice, and a return form.

For any inquiries concerning returns or exchanges, please contact Customer Service via email at service@kendrascott.com or by phone 866-677-7023 or 512-499-8400, from 9am – 6pm, Monday – Friday, CST.

HOLIDAY RETURN POLICY

We are offering an extended return policy during this holiday season! We will accept exchanges from all orders placed between November 15, 2011 - December 31, 2011 until January 31, 2012. **Refunds will still only be eligible for up to 10 days after receipt of product.

TERMS AND CONDITIONS OF WEB STORE PURCHASE

By purchasing goods from Kendra Scott Design, Inc. you are entering into a legally binding agreement with our company on the following terms. Please read and understand these terms as they affect your rights and liabilities. Please unpack and inspect your order immediately. Any claims must be reported within 5 business days.

ORDERS AND CANCELLATIONS

An agreement for Kendra Scott Design, Inc. to sell goods is made when we accept your order. The description of goods, price and applicable tax are agreed on between purchaser and seller when order is placed. Our charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by purchaser.

Placement of an order is a binding agreement. All orders are considered final.

WARRANTY

Our goal is to provide high quality goods and products. Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery.