Review by Hlorsung on 12 Jan 2020review stating Customer Service SUCKS.
I received this necklace to give as a gift. When i received this the entire package (inside and out) was soaking wet. The necklace itself was also soaking wet. I emailed them the night I received the package and they did not respond until a week later. They then told me that they would give me 20% off to make up for the damaged product that I had no choice but to gift since they didn’t respond in a timely manner. Kendra Scott has lost my service. If you order this I suggest doing so in dry season.